Job Postings

Title: Medical Receptionist
Organization: HHP
Hours: 80 Hrs./ Pay Period
Highland Health Providers
 
Medical Receptionist
 
 
Department:                Highland Health Providers
Reports to:                  Office Lead, Clinic Manager, Executive Director
FLSA Code:               Non-exempt
 
Position Summary:
Responsible for greeting patients and other customers as well as scheduling patient appointments.  As the “face of the office” this role is extremely important to provide the highest level of customer service and represent the office values and culture.
 
Position Accountabilities:
  1. Greets patients and other customers in a polite, prompt, helpful manner.  Provides any necessary instructions/directions.  Informs physician or office staff of patient or customer’s arrival.
  2. Verifies and updates patient demographic information with each visit.
  3. Collects physician office co-payments and other patient balances.
  4. Provides patient with any necessary forms needing completion and obtains signatures as necessary.
  5. Uses computer system to generate encounter forms needed for documenting patient visit charges.
  6. Answers phone in a pleasant manner and deals with customers needs expeditiously.  Takes and delivers telephone messages as necessary.
  7. Reviews patient schedule and makes daily patient appointment reminder telephone calls as necessary.
  8. Uses computer systems to schedule patient follow-up appointments.
  9. Schedules patient referrals to specialists for diagnostic testing or evaluation.
  10. Uses computer systems to post patient visit charges as well as hospital visit and consult charges. 
  11. Identifies appropriate diagnostic and procedure codes and posts confirms appropriate posting to the electronic health record and practice management systems.
  12. Records and/or routes laboratory, radiology, and other information in electronic health record.
  13. Maintains clean orderly waiting area.
  14. Other duties as assigned.
 
The above statements are intended to describe the general nature and level of work being performed.They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified
 
 
 
Position Qualifications:
 
Education – Required:         High School Diploma or GED
Education - Preferred:         Medical Assisting Training Program and Certified Medical Assistant designation
Minimum Experience:          Minimum of 1 year of experience in customer service setting, preferably six months receptionist experience in health care setting and experience with computer systems and office equipment.
 
Competencies Required:
 
Knowledge:
  1. Knowledge of reception tasks, office policies/procedures, paperwork.
  2. Knowledge of how to use office equipment including computer, phone, copier/fax machines.
  3. Knowledge of customer service concepts and techniques.
 
Skills:
  1. Skill in using office systems and equipment satisfactorily and handling paperwork/filing adequately.
  2. Skill in customer service principles by creating a warm and inviting atmosphere.
 
Abilities:
  1. Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients, families, physicians, staff and other customers.
  2. Ability to organize and prioritize tasks effectively.
  3. Ability to read, understand, and follow oral and written instructions.
 
Supervises:  None
 
Physical Demands: 
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary Work involves sitting most of the time, but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
 
Work Environment:             
Office environment. Occasional unpleasant and/or stressful work-related situations.
 
Work Schedule:  Office business hours.
 
Why join the HHP team?
Highland Health Providers is a Federally Qualified Health Center, which was formed in 2015. Now serving our
community with 7 locations in Hillsboro, Greenfield, Lynchburg, and Winchester, Ohio.
Highland Health Providers is committed to providing quality medical care including: child wellness, adult wellness,
and obstetrics & gynecology care to the medically underserved individuals from Highland County and surrounding
areas.

HHP Office Locations Include:
Greenfield Medical Services
Highland Family Healthcare
Highland Family Medicine
Lynchburg Medical Center
Physicians for Women
Rocky Fork Medical Center
Winchester Medical Center
 
Our Mission:
"The mission of Highland Health Providers is to serve our community by providing accessible, efficient, quality
healthcare in an atmosphere of safety, compassion, and excellence."
At HHP we are always focused on doing what is best for those we serve and committed to providing a safe,
effective, and efficient environment which promotes healing and growth.
 
Benefits Available:
Competitive Salary
Health, Dental and Vision Insurance
Company Paid Life Insurance and Short-term Disability
Paid Time Off and Paid Holidays
401(k) Retirement Option
Professional Development Opportunities
Employee Assistance Program
Employee Recognition Programs

Apply Online

Title: Medical Assistant / Licensed Practical Nurse
Organization: HHP
Hours: 80 Hrs. / Pay Period
MA/LPN (FT) - Highland Health Providers 
 
Lynchburg Medical Center 
8900 State Route 134
Lynchburg, Ohio 45142

Organization: HHP
Hours: 80 Hours/ Pay Period


Major Responsibilities:
  • Responsible for assisting physicians with patient care, clerical, environmental, and organizational tasks.
  • Responsible for appointment scheduling and EMR management.
  • Accompanies patients to exam/procedure room.
  • Assists patients, as needed, with walking, transfers, dressing, collecting specimens, preparing for exams.
  • Assists physicians/mid-level providers, with various procedures.
  • Performs waived laboratory testing per provider and regulatory guidelines.
  • Relays instructions and test results to patients/families.
  • Fulfills clerical responsibilities as assigned.
  • Fulfills environmental responsibilities as assigned.
  • Other duties as assigned.
Requirements:
Degree or certification from a school or college of Practical Nursing or Medical Assisting. Minimum of 1-year experience in customer service setting.
 
Why join the HHP team?
Highland Health Providers is a Federally Qualified Health Center which was formed in 2015. Now serving our community with 7 locations in Hillsboro, Greenfield, Lynchburg, and Winchester, Highland Health Providers is committed to provide quality medical care to the medically underserved individuals from Highland County and surrounding areas. Highland Health Providers provides child wellness, adult wellness, obstetrics and gynecology care.

Our Office Locations Include:
  • Greenfield Medical Services
  • Highland Family Healthcare
  • Highland Family Medicine
  • Lynchburg Medical Center
  • Physicians for Women
  • Rocky Fork Medical Center
  • Winchester Medical Center
Mission:
The mission of Highland Health Providers is to serve the community by providing accessible, efficient, quality healthcare in an atmosphere of safety, compassion, and excellence.

At HHP we are always focused on doing what is best for those we serve and committed to providing a safe, effective, and efficient environment which promotes healing and growth. 

Benefits Available: 
  • Competitive Salary
  • Health, Dental and Vision Insurance
  • Company Paid Life Insurance and Short-term Disability
  • Paid Time Off and Paid Holidays
  • 401(k) Retirement Option
  • Professional Development Opportunities
  • Employee Assistance Program
  • Employee Recognition Programs

Apply Online